Delivery information

Delivery – UK Addresses

  • Please allow 5 working days for Delivery
  • All orders are picked,  packed and sent within 3-4 days of receipt.
  • Orders for single kits are sent using Royal Mail 1kg ‘Signed for’ 24 hour service. All parcels need to be signed for on receipt.
  • Orders for more than 1 kit are sent using APC (up to 5kg) overnight service. This service also requires a signature when delivered.
  • Online tracking and online Proof of Delivery is available for all orders. The online information is updated every 5 minutes.
  • If for any reason there is nobody present when delivery is attempted a card will be left for the intended recipient. Your Parcel will be taken to your local depot (or post office for smaller parcels) and you can arrange collection
  • If the parcel is not collected within 5 days it is returned to the senders.

 

Europe & Worldwide

  • Please Allow 10 working days for Delivery
  • Customers in Ireland please allow an additional 2/3 days for delivery.
  • We can deliver to anywhere in Europe within 10 days from the date of order.
  • We use APC for several destinations but find DHL to be more efficient for particular addresses in France, Ireland and Italy.
  • All parcels have online tracking facility. Your consignment will require a signature on delivery.
  • Prices for delivery are subject to the number of boxes and the destination.
  • All prices are very competitive. We send a large number of parcels all over the UK and Europe and as a result we pay competitive rates.
  • The prices we pay are simply passed on.

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