Free click and collect
Your order can be delivered free of charge to the SU Shop at St Georges, University of London. Please select this option at checkout.
Please allow 5-7 working days after receiving confirmation of your order for your order to be delivered. You will receive an email to inform you that your order is ready for collection.
Delivery to UK Addresses
- Please allow 5-7 working days between date of order and delivery
- We aim to pick, pack and send all orders within 3-4 working days of receipt.
- Orders are sent using APC Couriers’ overnight service. This service requires a signature when delivered.
- Online tracking and online proof of delivery is available for all orders. The online information is updated every 5 minutes.
- If for any reason there is nobody present when delivery is attempted a card will be left for the intended recipient. Your parcel will be taken to your local depot and you can arrange collection.
- If the parcel is not collected within 5 days, it is returned to sender.
- Please allow extra time if you’re ordering during public holidays.
UK Delivery Costs £5.95 + VAT (£7.14)
Delivery to Europe & Worldwide Addresses
- Please allow 10-14 working days for delivery.
- Customers in Ireland should allow 8-10 working days.
- We use APC for several destinations but find DHL to be more efficient for particular addresses in France, Ireland and Italy.
- All parcels have online tracking facility. Your consignment will require a signature on delivery.
- Prices for delivery are subject to the weight of the parcel/number of boxes and the destination.
- All prices are very competitive. We send a large number of parcels all over the UK and Europe and as a result we pay competitive rates.
- The cart/checkout will not calculate the additional delivery charges for overseas deliveries. A member of the team will contact you to let you know the relevant costs and can take payment over the phone or we can help make other plans if the prices are not favourable.
- The prices we pay are simply passed on.